Jones Learning Academy Refund Policy

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 At Jones Learning Academy, we are committed to providing high-quality educational experiences. If you are not satisfied with your purchase, please review our refund and cancellation policies below. 

 Jones Learning Academy Refund & Cancellation Policy

• Cancellations & Rescheduling:
  • 24-Hour Notice: To receive a session credit, you must cancel or reschedule at least 24 hours before the scheduled start time.
  • Late Cancellations: Cancellations made with less than 24 hours' notice are non-refundable, as our tutors have reserved that time specifically for your child.
• No-Shows: If a student does not join the scheduled session within the first 15 minutes, it will be considered a "no-show" and the full session fee will be charged.
• Tutor Cancellations: If a tutor must cancel a session for any reason, a full refund for that session will be issued or a makeup session will be scheduled at your convenience.